FAQ
How do I start the return process?
Click here and follow the steps shown. Visit Return & Refund Policy for more information.
Are returns free?
All returns are free.
What is the allowed time frame for a return?
You have 15 days after receiving the parcel to request a return. Visit Return & Refund Policy for more information.
What metal are the jewellery pieces made of?
All of Vemme jewellery pieces are made of 14k yellow and white solid gold (not gold plated), categorised as precious metal. All pieces are hallmarked for authenticity (14k/585).